In the last decade, there has been a growing demand for finished products, both in terms of quantity and variety. At the same time, customer expectations regarding delivery times, competitive pricing, design, functionality, service, and quality have also been rising. These two trends have increasingly become a significant risk factor for product quality in various markets. Many manufacturers prioritize price over quality from the outset, while others mask inferior quality behind flashy branding and low pricing.
For Sherman, quality is a fundamental and essential value at the heart of the company’s operations. This commitment to quality is evident in all aspects of its services, from development and production to materials and quality control. Sherman constantly invests in improving its professional capabilities to ensure that it continues to deliver the high quality its clients expect while also meeting the increasing demands for fast delivery and a wide variety of products in large volumes.
The integration of quality as a core value at Sherman is grounded in a clear policy that is reflected in several key aspects:
- Recruitment of high-quality, skilled personnel at a professional level higher than the market standard.
- Massive investment in continuous professional training and enrichment for all roles in the company.
- Opening all of Sherman's service and production systems to continuous oversight by local and international standards organizations.
- Embedding quality is a key consideration in every professional and business process within the company.
Sherman ensures its quality assurance to its clients by adopting several of the world’s leading international quality management standards, including generic, cross-industry, and specialized industry quality standards in medical, aerospace, and defense. Sherman holds ISO 9001, ISO 13485, and AS9100 certifications, the foundation of quality management across all company activities.
The high standards that Sherman commits to providing to all its clients at all times are anchored in its operations through a series of tools and rules developed and refined over decades of activity in the manufacturing industry:
- A skilled, experienced team with broad and comprehensive professional knowledge.
- Prototyping using smart, flexible, and fast methodologies.
- Professional project management from the initiation phase to post-project service.
- Full implementation of Six Sigma methodologies for scientific process improvement.
- Strict quality control processes.
- Adherence to leading quality standards, including ISO 9001, ISO 13485, and AS9100.
- Consistent and reliable delivery according to predefined timelines.
- Transparency, clarity, and maximum efficiency in the flow of information and communication within the organization and with clients, suppliers, and other external parties.
At Sherman, the value of quality is broad and reflected not only in the quality of production and products but also in the quality of service, adherence to timelines, customer satisfaction, and competitive pricing. Sherman strives to stand tall above the market and competition in all these areas.